Structure, performance and competitiveness of European tourism and its enterprises
Luxembourg: Eur-Op, 2003 - 53 p.
Eur-Op catalogue n°  NB-47-02-107-**-C
ES, DE, EN, FR, IT
Online

Making best use of European money
Financial support for Tourism and Commerce
European Structural Funds for small and medium sized enterprises and public bodies
Brussels: DG ENTR, 2003
EN
Online

EU Schemes in support of tourism: an internet roadmap for the tourism sector
Brussels: DG ENTR, up-dated 2004
ES, DE, EN, FR, IT
This publication is published in electronic format only.
Online

Towards quality rural tourism:
Integrated quality management (IQM) of rural destinations
Luxembourg: Eur-Op, 2000 - 154 p.
Eur-Op catalogue n°  CT-24-99-041-**-C
EN, FR

Summary
Luxembourg: Eur-Op, 2000 - 14 p.
Eur-Op catalogue n° CT-25-99-269-**-C
All EC languages
The document is the result of a study carried out by THE TOURISM COMPANY (UK) in association with FUTOUR (Germany) and the ECOTRANS network, for the European Commission.

Towards quality coastal tourism:
Integrated quality management (IQM) of coastal tourist destinations
Luxembourg: Eur-Op, 2000 - 154 p.
Eur-Op catalogue n° CT-24-99-057-**-C
EN, FR

Summary
Luxembourg: Eur-Op, 2000 -  14 p.
Eur-Op catalogue n° CT-25-99-277-**-C
All EC languages
The document is the result of a study carried out by ORGANISATION MARKETING (OGM; Belgium), for the European Commission.

Towards quality urban tourism:
Integrated quality management (IQM) of urban tourist destinations
Luxembourg: Eur-Op, 2000 - 168 p.
Eur-Op catalogue n°  CT-24-99-049-**-C
EN, FR

Summary
Luxembourg: Eur-Op, 2000 - 14 p.
Eur-Op catalogue n° CT-25-99-261-**-C
All EC languages
The document is the result of a study carried out by ORGANISATION MARKETING  (OGM:Belgium), for the European Commission.

Conference proceedings «Tourism in the Information Society», November 1999
Bruxelles: DG XXIII, 1999
EN
Online

Conference "The euro and tourism: opportunities and strategies for businesses - Brussels, 16 October 1998" : Final Report
Brussels : DG XXIII, 1999 - 40 p.
All languages
Online

Etudes de la sensibilité des professionnels du tourisme à la problematique du tourisme impliquant des enfants, réalisées à l'occasion de la Brussels Travel Fair 1998 et de l'Internationale Tourismus-Börse 1999
Brussels: DG XXIII, 1999
FR
This paper presents the results of the public opinion surveys carried out on the occasion of the Brussels Travel Fair in November 1998 and the ITB Berlin (Internationale Toursmus-Börse) in March 1999.

The euro and the tourism industry
Bruxelles : DG XXIII ; Paris : Association of the Monetary Union of Europe, 1998 - 38 p.
EN
The report was written by the Association for the Monetary Union of Europe (AMUE) as a contribution to the conference organised by the European Commission on 16 October 1998, on "The euro and tourism: opportunities and strategies for businesses". Its purpose is to stimulate tourism companies in view of finalising a practical guide to facilitate corporate preparation for the euro.

First European meeting of the main partners in the fight against child abuse tourism: Participants' speeches and contributions
Luxembourg: Eur-Op, 1998  - 213 p.
Eur-Op catalogue n° CT-18-99-669-3A-C
DE/EN/FR

L'opinion des Européens sur le tourisme impliquant des enfants - Rapport final
Luxembourg: Eur-Op, 1998  - 149 p.
Eur-Op catalogue n° CT-17-98-629-FR-C
FR
This publication presents the full results of the public opinion survey undertaken on behalf of the European Commission.

European and their views on child abuse tourism - Executive summary
Brussels: DG XXIII, 1998  -  29 p.
EN, FR

This publication presents some key results of the public opinion survey undertaken on behalf of the European Commission.

Conference conclusions on «Integrated Quality Management in Tourism», July 1998
Austrian Presidency and Mayrhofen, DG XXIII, 1998
DE, EN, FR

Conference conclusions on «Agenda 2010 for small businesses in the 'World's Largest Industry'», May 1998
British Presidency and Llandudno, DG XXIII, 1998
DE, EN, FR

Yield management in small and medium-sized enterprises in the tourism industry
Luxembourg: Eur-Op, 1997 -  328 p.
Eur-Op catalogue n° CT-98-96-970-EN-C
EN
Price: 19€
Executive summary
Luxembourg: Eur-Op, 1997 - 21 p.
Eur-Op catalogue n°  CT-98-96-954-**-C
ES, DE, EL, EN, FR, IT, PT
This extensive study is an assessment of the state of yield management among SMEs in the tourism industry. It examines the technology of yield management and gives guidelines for possible action at European, national and regional level. The study was carried out in 17 European Economic Area countries.

Conference on «Employment and Tourism: Guidelines for Actions» - Final report
Luxembourg Presidency and DG XXIII, 1997 -  p.
DE/EN/FR

Travel guides for tourists with disabilities
Brussels, DG XXIII, 1997 
EN
This publication is published in electronic format only.
Online

A handbook for the tourism industry: making Europe accessible for tourists with disabilities
Luxembourg: Eur-Op, 1996 - 140 p.
Eur-Op catalogue n°  CT-82-95-001-**-C
ES, DE, EN, FR, IT
The principal aim of this excellent handbook is to demonstrate that existing facilities can often be easily adapted to suit disabled tourists. The book highlights that research and modest expenditure would enable most of Europe's tourism firms to offer acceptable levels of service to disabled people. Explanations and solutions to some of the difficulties that may arise when a disabled person is travelling are also portrayed in the handbook.

Statistics in focus
Online: Eurostat

This collection is published regularly by Eurostat and provides up-to-date summaries of the main results of statistical surveys, studies and analyses.

• Rising employment in hotels and restaurants
  Theme 4 - issue n° 6/2003 of 7.3.2003

• Tourism and the environment
  Theme 4 - issue n° 40/2002 - 16.11.2002

• Stability of tourism flows in the European Union
  Theme 4 - issue n° 28/2002 - 20.08.2002

• How Europeans go on holiday
  Theme 4 - issue n° 15/2002 - 29.04.2002

• Dynamic regional tourism
  Theme 4 - issue n° 14/2002 - 26.04.2002

• Domestic tourism up in Europe
  Theme 4 - issue n° 16/2001 - 20.04.2001

• Hotels, restaurants and cafés - Micro-enterprises dominate the sector
  Theme 4 - issue n° 8/2000 - 05.06.2000

• EU remains world's top destination for tourists
  Theme 2 - issue n° 13/2000 - 20.05.2000

• Inbound tourism flows rising in Europe
  Theme 4 - issue n° 5/1999 - 05.02.1999

• Tourism in the Mediterranean partner countries
  Theme 4 - issue n° 4/1999

Tourism - Europe, central European countries, Mediterranean countries (MED) - Key figures
Luxembourg, Eur-Op, 2003 - 50 p.
Eur-Op catalogue n° KS-46-02-888-EN-C
EN
Price: 20€
Online: Eurostat website

Tourism statistics – Yearbook - 2002 edition (CD-ROM)
Luxembourg, Eur-Op, 2002 - CD-ROM
Eur-Op catalogue n° KS-45-02-870-3A-Z
DE/EN/FR
Price: 120€
Online: Eurostat website

Tourism trends in Mediterranean countries
Luxembourg: Eur-Op, 2001 - 236 p.
Eur-Op catalogue n° KS-40-01-666-EN-C
EN
Price: 35.50€
This special issue on Tourism in the Mediterranean area contains a summary chapter on tourism in this region (EU 15 plus the 12 Mediterranean partner countries) and a chapter for each of the partner countries, with a detailed analysis of the evolution of tourism over the past decade.
Online: Eurostat website

Tourism in Europe: Trends 1995-1998
Luxembourg: Eur-Op, 2000 - 59 p.
Eur-Op catalogue n°  KS-28-00-591-EN-C-EN
EN
Price: 10€
This publication provides the reader with the recent tourism trends in the EU and EFTA countries, Central European Countries and the Mediterranean partner countries.
Eurostat catalogue

Methodological manual on the design and implementation of surveys on inbound tourism
Luxembourg: Eur-Op, 2000 - 194 p.
Eur-Op catalogue n°  KS-28-00-608-EN-C-EN
EN
Price: 32.50€
Eurostat catalogue

Methodological manual for statistics on congresses and conferences
Luxembourg: Eur-Op, 2000 - 75 p.
Eur-Op catalogue n°  KS-28-00-599-EN-C-EN
EN
Price: 11.50€
Eurostat catalogue

Community methodology on tourism statistics
Luxembourg: Eur-Op, 1999 - 87 p.
Eur-Op catalogue n°  CA-21-99-028-**-C
All languages
Price: 26€
This publication is a basic tool for ensuring a better understanding of facts and figures on tourism and for encouraging the production of harmonized statistics on tourism. It will facilitate the introduction of reliable methods of data collection by providing guidelines on the methods and definitions which should be used for elaborating comparable statistics at Community level.

Facts and figures on the Europeans on holidays 1997-1998 - Executive summary
Brussels: DG XXIII, 1998  - 14 p.
EN

This paper presents some key results of the public opinion survey undertaken on behalf of the European Commission in the framework of the 48th edition of the Eurobarometer. The Executive summary is the result of answers given to a questionnaire by more than 16,000 citizens of the European Union aged 15 and more, and provides a clear profile on the preferences and habits of the European traveller.

Cooperation with Central and Eastern European Countries, Maghreb, Cyprus and Malta
Working paper
Brussels: DG XXIII, 1997
EN
The principal aim of the projects described in this booklet was to develop co-operation between the countries in question in the areas of transfer of know-how, development of promotional strategies and the creation of SMEs in tourism.

Applying new technologies and information systems to the needs of European tourism
Working paper
Brussels: DG XXIII, 1996
EN
The seven projects described in this document aimed to apply new technologies and information systems to the needs of the European tourism industry. They demonstrate how information technology can be used to maximise marketing and promotion.

Transnational partnerships in european tourism
Luxembourg: Eur-Op, 1996  - 40 p.
Eur-Op catalogue n° CT-94-96-332-**-C
DE, EN, FR
The objective of the brochure is to illustrate the added value that transnational partnerships in European Tourism bring about and the challenges and opportunities which the sector faces.

Community action plan to assist tourism: sample studies and pilot projects
Brussels: DG XXIII, 1995
EN, FR
This document contains an overview of numerous projects, in various fields, carried out under the Community Action Plan to Assist Tourism, adopted in 1992.

Tourism and the environment in Europe
Luxembourg: Eur-Op, 1995  - 71 p.
Eur-Op catalogue n°  CT-87-95-927-**-C
DE, EN, FR
A presentation of 17 projects which focus on the issue of tourism and the environment. The European Commission supported these projects in order to contribute to the development of sustainable tourism in Europe.